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Terms & Conditions
Welcome to our online store! safesecurityservices.co.uk and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you must accept these conditions. Please read them carefully.

safesecurityservices.co.uk conditions are offered in addition to your statutory rights.

1) GUARANTEE

All of our products come with a 2 year warranty manufacturers guarantee. If a fault (manufacturers fault) does occurs within the guarantee period we will arrange either a prompt repair or exchange.

2) PRICING

All product prices are displayed either inclusive and exclusive of VAT at 20%.

Irrespective of any previous price you have seen or heard, once you select a product that you wish to order, you will then be shown or told (on the Site) the charges you must pay including VAT,  and any applicable delivery charges.

3) DELIVERY & TITLE

A signature is required for all deliveries and is used as proof that the product was accepted in its delivered condition. Any damaged or missing items must be reported within 24 hours of delivery to our customer services by telephone - tel 0845 8382448. Failure to report damaged or missing items after this period will result in any claim being void.

Safe Security Services Ltd shall deliver your order via our chosen carrier. All items listed on our web site include a *UK Mainland Free Delivery Service. This free delivery service is available to UK mainland addresses only (charges may be incurred for any locations requiring transit via ferry). The Free Delivery Service is available Monday to Friday during office hours. *Chargeable delivery services are available to extremities, UK offshore and international addresses.

Selected items may include free delivery to a ground floor location or an upper floor location with access via a lift. A delivery charge may be incurred on certain orders where the delivery route includes stairs. The specific delivery service offered for each product, and any additional delivery services, are displayed on each product page. A premium delivery service may be available as a delivery option and would be subject to a charge as listed.
Anticipated delivery dates may be provided, however act as a guide only. Safe Security Services Ltd cannot be held liable for any loss of business, income, losses, cost, damages, charges or expenses that may result from later delivery.
All risk in the product shall pass to you upon delivery. From the time when risk passes to you, we will not be liable for loss or destruction of the product. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including any delivery charges.

4) INSTALLATION
On many products installation is required to meet the manufacturers and/or insurers specification and achieve the recommended cash rating. It is the buyers responsibility to ensure the product is installed correctly.
Floor loading – in all cases it is the customers responsibility to ensure that any floor loading restrictions are adhered to.
Safe Security Services Ltd will not be held responsible for any loss or damage as a result of floor loading limits being exceeded.

Safe Security Services Ltd offer an installation service. Works are undertaken by trained safe installers. Safe Security
Services Ltd will not be held accountable for any damage or expenses incurred during or as a result of the product
installation.
It is the responsibility of the customer to ensure no mains services (including water pipes and electrical cables) risk being
damaged during installation. We strongly advise the customer to check prior to any drilling that may be required. In the
event the product cannot be installed due to hazards such as under floor heating, pipes, cables or unidentified
obstructions and re-attendance is required to carry out the works, a charge will apply.
Where an installation service is provided or requested the delivery route and installation location must be free of obstructions, allowing easy access for our engineer(s). If you require a wall installation you must remove skirting boards and any other obstructions prior to installation. Failure to comply to the aforementioned, may result in an aborted delivery/installation. If we are unable to carry out the delivery/install and are required to re-attend at a later date due to no fault of our own, a minimum charge of £125 + vat will apply.

Stair work not declared or charged for at time of order, will be charged additionally and potentially may require a separate survey. Failure to disclose additional steps or stair work could result in an aborted delivery and a charge will apply to re-attend and carry out the delivery/installation.

If the installation service is an optional delivery service (paid as an extra service) and an aborted delivery occurs, due to no fault of our own, the installation charge will not be refunded and the charge will be applied again to re-attend.

5) CANCELLATION

a) We may cancel a contract if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made.

b) We will usually refund any money received from you using the same method originally used by you to pay for the product.

6) RETURNS POLICY
Customers can return a product for a refund in the following way (other than goods tailored to the consumers specifications or personalised). Notification must be within fourteen days starting from the day the goods are received and the product must be returned in "as new condition"; in suitable packaging with all manuals and accessories. Safe Security Services Ltd must be notified before customers return products. We will provide you with a unique reference number via email, no returns will be accepted without this unique reference number. Customers can notify us in the first instance by phone, email or online contact form.

Phone Number: 0845 8382448 Email: sales@safesecurityservices.co.uk

Returning goods; Unwanted products: Returns to be sent direct to Safe Security Services Ltd or our named agent (we will confirm address). Once the product(s) has been received and checked over, the refund will be actioned. PLEASE NOTE: ANY POST AND PACKING COSTS INCURRED ON RETURNED ITEMS ARE FOR THE BUYERS ACCOUNT AND ARE NON-REFUNDABLE.

Damaged Goods.
If your delivery is damaged in transit, you must notify us within 24 hours so that we can register the damage with the courier and if applicable arrange for a replacement unit FOC. We can arrange collection.

Replacements
If the product is faulty on delivery, we will arrange either a prompt repair or exchange or refund as appropriate, in accordance with your legal rights.

Please note:- All our products come with a minimum one year warranty manufacturers guarantee. If a fault (manufacturers fault) occurs after 30 days from purchase date and within the warranty period we will arrange (via the manufacturer as appropriate) a prompt repair or exchange.

 7) CONTRACT CONCLUSION

If you submit an order for goods via this site by clicking “Place Order”, your order is an offer to us to buy the goods on our website. We will acknowledge receipt of your order by sending you an automatically generated e-mail. This is only an acknowledgement of receipt of your order, and no binding contract will be formed between us until we accept your order by separate shipping confirmation e-mail.

The contract will relate only to those specific goods which are referred to in our e-mail confirming our acceptance of your order. You should read and  check the details in this e-mail to ensure that they are correct.

If the details in the e-mail confirming your order are not correct, or if you are not satisfied with the details in the e-mail, please contact us at sales@safesecurityservices.co.uk

The contractual language is English.

We will store the contract´s content and send you the details of your order, via e-mail; Details regarding your previous orders are available to view in your customer account.

8) CODE OF CONDUCT

Safe Security Services Ltd with our online shop www.chubb-safe.co.uk is a tested online shop that has committed itself to complying with the standards set by the Trusted Shop Requirements. Available at: http://www.trustedshops.co.uk/

9) PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. Please click here to view our Policy.

10) ELECTRONIC COMMUNICATIONS

When you visit safesecurityservices.co.uk or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

11) COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of safesecurityservices.co.uk or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of safesecurityservices.co.uk, with copyright authorship for this collection by Safe Security Services Ltd, and protected by U.K. and international copyright laws. The software application provider and author for "osCommerce", is used under the GNU GENERAL PUBLIC LICENSE and all original authorship and credit for osCommerce remains the intellectual rights of www.oscommerce.com.

12) TRADEMARKS

safesecurityservices.co.uk 's trademarks and trade dress may not be used in connection with any product or service that is not safesecurityservices.co.uk's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits safesecurityservices.co.uk. All other trademarks not owned by ' safesecurityservices.co.uk ' or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ' . safesecurityservices.co.uk ' or its subsidiaries.

13) LICENSE AND SITE ACCESS

' Safe Security Service Ltd' grants you a limited license to access and make personal use of safesecurityservices.co.uk website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of 'Safe Security Services Ltd'. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of 'Safe Security Services Ltd '. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ' safesecurityservices.co.uk ' and our associates without express written consent. You may not use any meta tags or any other ":hidden text": utilizing ' safesecurityservices.co.uk's name or trademarks without the express written consent of ' Safe Security Services Ltd'. Any unauthorized use terminates the permission or license granted by ' Safe Security Services Ltd'. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ' safesecurityservices.co.uk ' so long as the link does not portray ' safesecurityservices.co.uk ', its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ' safesecurityservices.co.uk ' logo or other proprietary graphic or trademark as part of the link without express written permission.

14) YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. ' safesecurityservices.co.uk ' and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

15) REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. ' Safe Security Services Ltd' reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant ' safesecurityservices.co.uk ' and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant ' safesecurityservices.co.uk ' and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify ' safesecurityservices.co.uk' or its associates for all claims resulting from content you supply. ' safesecurityservices.co.uk ' has the right but not the obligation to monitor and edit or remove any activity or content. ' safesecurityservices.co.uk ' takes no responsibility and assumes no liability for any content posted by you or any third party.

16) PRODUCT DESCRIPTIONS

' safesecurityservices.co.uk' and its associates attempt to be as accurate as possible. However, 'safesecurityservices.co.uk' does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by ' safesecurityservices.co.uk ' itself is not as described, your sole remedy is to return product  'as new condition' in suitable packaging.

17) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY ' safesecurityservices.co.uk ' ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. ' safesecurityservices.co.uk ' MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ' safesecurityservices.co.uk' DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ' CHUBB-SAFE.CO.UK ' DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ' SAFE SECURITY SERVICES LTD ' ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ' SAFE SECURITY SERVICES LTD' WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

18) APPLICABLE LAW

By visiting ' safesecurityservices.co.uk ', you agree that the laws of the of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and ' safesecurityservices.co.uk ' or its associates.

19) DISPUTES

Any dispute relating in any way to your visit to 'safesecurityservices.co.uk' or to products you purchase through ' safesecurityservices.co.uk' shall be submitted to confidential arbitration in ' Safe Security Services Ltd', except that, to the extent you have in any manner violated or threatened to violate ' safesecurityservices.co.uk 's intellectual property rights, ' Safe Security Services Ltd' may seek injunctive or other appropriate relief in any court in the UK, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

20) SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to safesecurityservices.co.uk. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: sales@safesecurityservices.co.uk